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Waldron and Kassing introduce the story of Carl, a member of the sales team at an auto dealership. Carl feels he is the most important
Waldron and Kassing introduce the story of Carl, a member of the sales team at an auto dealership. Carl feels he is the most important member of the sales team and he feels no need to coordinate his lunch schedule with other team members, as they are required to do. What personality trait is being demonstrated
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Introduction To Hospitality
Authors: John Walker
7th Edition
0133800903, 9780133800906
