Walton Company has measured its quality costs for the past two years. After the company gathers its quality cost dato, it summarizen those costs using the four categories shown below Prevention costs Appraisal costs Internal failure costs External failure costs Last Year $ 339, 280 $ 476,200 $750,500 51,034,000 This Year $ 643,500 5 545,000 $ 470,000 $ 680,000 Required: 1. Calculate the total cost of quality last year and this year, Last Year This Year Total cost of quality 2. For last year, calculate the cost in each of the four categories as a percent of the total cost of quality. (Round your percentage answers to 1 decimal place.) Last Year Prevention costs Appraisal costs Internal failure costs External fature costs Total percent % % % 0.01% 3. For this year, calculate the cost in each of the four categories as a percent of the total cost of quality. (Round your percentage answers to 1 decimal place.) Prevention costs Appraisal posts Internal failure costs Extemal failure costs Total percent This Year % % % 1% 0.01% 4a. Calculate the change in total cost of quality over the two-year period. Prevention and appraisal activities Internal and external failure costs The total cost of qually 4b. Is performance trending in a favorable or unfavorable direction? Favorable Unfavorable