Question
Walton Company has measured its quality costs for the past two years. After the company gathers its quality cost data, it summarizes those costs
Walton Company has measured its quality costs for the past two years. After the company gathers its quality cost data, it summarizes those costs using the four categories shown below: Prevention costs Appraisal costs Internal failure costs External failure costs Required: Last Year This Year $ 357,000 $ 445,000 $ 650,000 $ 545,000 $ 790,000 $ 500,000 $ 1,100,000 $ 680,000 1. Calculate the total cost of quality last year and this year. 2. For last year, calculate the cost in each of the four categories as a percent of the total cost of quality. 3. For this year, calculate the cost in each of the four categories as a percent of the total cost of quality. 4-a. Calculate the change in total cost of quality over the two-year period. 4-b. Is performance trending in a favorable or unfavorable direction? Answer is not complete. Complete this question by entering your answers in the tabs below. Required 1 Required 2 Required 3 Required 4A Required 4B For this year, calculate the cost in each of the four categories as a percent of the total cost of quality. Note: Round your answers to 1 decimal place. This Year Prevention costs % Appraisal costs % Internal failure costs % External failure costs % Total percent 0.0 % < Required 2 Required 4A >
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