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Walton Company has measured its quality costs for the past two years. After the company gathers its quality cost data, it summarizes those costs
Walton Company has measured its quality costs for the past two years. After the company gathers its quality cost data, it summarizes those costs using the four categories shown below: This Year Prevention costs Appraisal costs Last Year $ 357,000 $ 637,000 $ 485,100 $ 594,100 Internal failure costs $ 829,500 $ 550,000 $ 1,012,000 $ 720,800 External failure costs Required: 1. Calculate the total cost of quality last year and this year. 2. For last year, calculate the cost in each of the four categories as a percent of the total cost of quality. 3. For this year, calculate the cost in each of the four categories as a percent of the total cost of quality. 4-a. Calculate the change in total cost of quality over the two-year period. 4-b. Is performance trending in a favorable or unfavorable direction? Complete this question by entering your answers in the tabs below. Req 1 Req 2 Req 3 Req 4A Req 4B Calculate the total cost of quality last year and this year. Total cost of quality Last Year This Year < Req 1 Req 2 >
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