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Walton Company has measured its quality costs for the past two years. After the company gathers its quality cost data, it summarizes those costs using
Walton Company has measured its quality costs for the past two years. After the company gathers its quality cost data, it summarizes those costs using the four categories shown below: Last Year This Year Prevention costs $ 339,299 $ 643,599 Appraisal costs $ 476,299 $ 545,999 Internal failure costs $ 759,599 $ 479,999 External failure costs $ 1,934,999 $ 689,999 Required: 1. Calculate the total cost of quality last year and this year. 2. For last year, calculate the cost in each of the four categories as a percent of the total cost of quality. 3. For this year, calculate the cost in each of the four categories as a percent of the total cost of quality. 4-a. Calculate the change in total cost of quality over the two-year period. 4-b. Is performance trending in a favorable or unfavorable direction? Complete this question by entering your answers in the tabs below. Required 1 Required 2 Required 3 Required 4A Required 4B Calculate the total cost of quality last year and this year. Required 1 Required 2 Required 3 Required 4A Required 4B For last year, calculate the cost in each of the four categories as a percent of the total cost of quality. Note: Round your answers to 1 decimal place. Last Year Prevention costs /o Appraisal costs % Internal failure costs % External failure costs % Total percent 0.0 %Required 1 Required 2 Required 3 Required 4A Required 45 For this year, calculate the cost in each of the four categories as a percent of the total cost of quality. Note: Round your answers to 1 decimal place. -I -l Internal failure costs -- External failure costs -- Total percent \"- Required 1 Required 2 Required 3 Required 4A Required 43 Calculate the change in total cost of quality over the twoyear period. Prevention and appraisal actIVItIes Internal and external failure costs The total cost of quality
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