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Walton Company has measured its quality costs for the past two years. After the company gathers its quality cost data, it summarizes those costs using

Walton Company has measured its quality costs for the past two years. After the company gathers its quality cost data, it summarizes those costs using the four categories shown below:

Last Year This Year
Prevention costs $ 378,400 $ 591,500
Appraisal costs $ 440,600 $ 550,500
Internal failure costs $ 813,700 $ 455,000
External failure costs $ 1,144,000 $ 652,800

1. Calculate the total cost of quality last year and this year.

2. For last year, calculate the cost in each of the four categories as a percent of the total cost of quality. (Round your percentage answers to 1 decimal place.)

3. For this year, calculate the cost in each of the four categories as a percent of the total cost of quality. (Round your percentage answers to 1 decimal place.)

4 Calculate the change in total cost of quality over the two-year period.

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