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Walton Company measured its quality costs for the past two years and summarized those costs using the four categories shown below: Prevention costs Appraisal

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Walton Company measured its quality costs for the past two years and summarized those costs using the four categories shown below: Prevention costs Appraisal costs Internal failure costs Last Year This Year $ 357,000 $ 650,000 $ 445,000 $ 545,000 $ 790,000 $ 500,000 $ 1,100,000 $ 680,000 External failure costs Required: 1. Calculate the total cost of quality last year and this year. 2. For last year, calculate the cost in each of the four categories as a percent of the total cost of quality. 3. For this year, calculate the cost in each of the four categories as a percent of the total cost of quality. 4-a. Calculate the change in total cost of quality over the two-year period. 4-b. Is performance trending in a favorable or unfavorable direction? > Answer is not complete. Complete this question by entering your answers in the tabs below. Required 1 Required 2 Required 3 Required 4A Calculate the total cost of quality last year and this year. Required 4B

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