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Walton Company measured its quality costs for the past two years and summarized those costs using the four categories shown below: Last Year' This

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Walton Company measured its quality costs for the past two years and summarized those costs using the four categories shown below: Last Year' This Year Appraisal costs Prevention costs Internal failure costs $ 332,000 $ 669,500 $ 480,600 $ 496,000 $ 813,700 $ 535,000 External failure costs $ 1,155,000 Required: $ 625,600 1. Calculate the total cost of quality last year and this year. 2. For last year, calculate the cost in each of the four categories as a percent of the total cost of quality. 3. For this year, calculate the cost in each of the four categories as a percent of the total cost of quality. 4-a. Calculate the change in total cost of quality over the two-year period. 4-b. Is performance trending in a favorable or unfavorable direction? Complete this question by entering your answers in the tabs below. Req 1 Req 21 Req 3 Req 4A Req 48 Calculate the total cost of quality last year and this year. Total cost of quality Last Year This Year For last year, calculate the cost in each of the four categories as a percent of the total cost of quality. Note: Round your answers to 1 decimal place. Last Year! Prevention costs Appraisal costs % % Internal failure costs % External failure costs % Total percent % For this year, calculate the cost in each of the four categories as a percent of the total cost of quality. Note: Round your answers to 1 decimal place. This Year Prevention costs Appraisal costs % % Internal failure costs % External failure costs % Total percent % Calculate the change in total cost of quality over the two-year period. Prevention and appraisal activities Internal and external failure costs The total cost of quality Is performance trending in a favorable or unfavorable direction?

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