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Walton Company measured its quality costs for the past two years and summarized those costs using the four categories shown below: Appraisal costs Prevention
Walton Company measured its quality costs for the past two years and summarized those costs using the four categories shown below: Appraisal costs Prevention costs Internal failure costs Last Year $357,000 $ 409,400 $ 869,000 External failure costs $ 1,078,000 This Year $695,500 $ 594,100 $545,000 $ 659,600 Required: 1. Calculate the total cost of quality last year and this year. 2. For last year, calculate the cost in each of the four categories as a percent of the total cost of quality. 3. For this year, calculate the cost in each of the four categories as a percent of the total cost of quality. 4-a. Calculate the change in total cost of quality over the two-year period. 4-b. Is performance trending in a favorable or unfavorable direction? Answer is not complete. Complete this question by entering your answers in the tabs below. Req 1 Req 2 Req 3 Req 4A Req 48 Calculate the change in total cost of quality over the two-year period. Prevention and appraisal activities Internal and external failure costs The total cost of quality Increased Decreased Decreased
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