Watch the following videos below: IHI Quality Improvement Games: The Red Bead Experiment (youtube.com) IHI Quality Improvement
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Question:
Watch the following videos below:
IHI Quality Improvement Games: The Red Bead Experiment (youtube.com)
IHI Quality Improvement Games: The Red Bead Experiment Debrief (youtube.com)
Then reflect on the videos and post your thoughts and takeaways.
Questions to Contemplate:
- What are some of the management techniques used to improve employee performance?
- Do you think these management techniques are effective? Why or why not?
- If you were the head of the Red Bead Company, what would you do to try to improve quality?
- Do you think the management style in the Red Bead Company has any similarities to the way health care is managed?
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