WatchThe Insider,a docudrama movie that depicts true events.

The film may be available to stream on YouTube at this link: https://www.youtube.com/watch?v=OdUI_0mIkec

About THE INSIDER:

The Insider is a docudrama that reveals the challenges of organizational communication within, between, and among small groups and larger companies that represent societal, political, security, and business organizations. The film is based on true events in which communication problems had significant real-world consequences for individuals (safety, health, family, jobs...) and their organizations (business practices, consumer health, audience experience, family dynamics, legal liability, sustainability...) More information about The Insider can be found here:http://www.imdb.com/title/tt0140352/

Answer the three questionsbelow about the ways the organizations and its members communicate, referencing the film and the assigned readings.Each answer should besubstantive; specific scenes and quotes in the film. Your answers should focus on the communication practices of the followingthree organizations and their leadership:

-Brown & Williamson Tobacco Company and their executives(the executive team: CEO Thomas Sandefur and the security and legal team of a traditional business organization with an authoritarian leadership style

-CBS Corporation and their corporate officers(the upper management team: Don Hewitt, Eric Kluster, and corporate lawyer Helen Caparelli of a large human relations media organization with a democratic leadership style

-The "60 Minutes" news team (a human resources team of journalists and producers within CBS Corporation's News Division: Lowell Bergman, celebrity reporter Mike Wallace, and their affiliates and confidantes

QUESTION 1 SMALL GROUP-TYPES

Learning group, self-maintenance group, andproblem-solving group

While all groups mustlearn to remain relevant,maintain their cohesion, andsolve problems, each of the three groups portrayed in the film (B&W, CBS Corp, the "60 Minutes" team) have aprimary functionthe group's essential reason to existitsgroup type.Identify each group'sgroup type. Explain your reasoning withspecific examples from the film and references to the readings.

QUESTION 2 ORGANIZATIONAL CONFLICT

CONFLICT TYPES & CONFLICT STRATEGIES

avoidance, accommodation, compromise, collaboration, competition, mediation, force

All organizations must deal with conflict. Conflict appears as two basic types: A-typeemotional and C-typereasoned. Discuss thedifference between A-Type and C-Type conflict and provide an example of each from the film. Then, provide examples of specificconflict strategies used by each of the three organizations' leadership to solve a specific problem. Describe the problem and the strategy (or strategies) used, and discuss the effectiveness of the strategy (or strategies).

QUESTION 3 COMMUNICATORS

Referencing the readings and the film, identify the communicator style(s) each of the two "insiders" Lowell Bergman and Jefferey Wigand Your discussion should be substantive; citing specific examples from the film of

• upward communication
• downward communication
• horizontal communication
• formal communication
• informal communication
• paralanguage
• nonverbal communication
• ethical rules or ethical traps
• trust
• assumptions
• listening skills
• obstacles