Watch the video below and answer the following questions:

https://www.youtube.com/watch?v=LUWsFHQsbh0

1. Pick one of the five job characteristics that Hackman and Oldman suggest influence individual motivation.(1 pt)
2. Suppose you ran an ice cream truck company and you had to use the above job characteristic to change the design of work for your ice cream truck drivers. Describe how you could help your drivers become more motivated by applying that job characteristic to the design of their job. (2 pts)