Watch the video "Operations processes: Inputs, transformation, outputs" and answer the following questions: 1. Describe a transformation process within an organization familiar to you; list all inputs, components, and the transformation process that produces either a product or service the organization delivers to its customers. 2. Productivity involves achieving maximum efficiency and quality of outputs concerning quantity and cost of inputs. As an operations manager in your organization, what changes would you make to your inputs to achieve maximum efficiency? 3. In the video, what four steps in a transformation process must be continuously monitored? 4. Many people state that their organization has no customers. Is it possible for a business or department within an enterprise not to have customers?