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Waterloo Regional Police Services: The CIMS Project (B) Waterloo Regional Police Services: The CIMS Project (C) Read parts (B) and (C) of the case. You

Waterloo Regional Police Services: The CIMS Project (B)

Waterloo Regional Police Services: The CIMS Project (C)

Read parts (B) and (C) of the case. You will be graded on your ability to extract pertinent information and demonstrate an in-depth analysis of the case issues related to 5 questions.

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Waterloo Regional Police Services: The CIMS Project (B)

Question 1:Given the new federally mandated requirements for the RMS System as well as ongoing issues with ITG, should Chief Larry Smith encourage other partners to move forward on their own with the elements of the ITG system that are ready OR encourage them to continue to wait for a fully developed system?

Question 2: If the CIMS Project team decided to pursue legal action against ITG for the dysfunctional software, consider and explain if:

  1. CIMS has enough evidence to shift total blame to ITG? Provide reasoning for your answer

  1. ITG would have any grounds to seek their own damages against the CIMS Project Team.Provide reasoning for your answer

Question 3: Since it has been decided that it's best to cancel the current project with ITG and look for another vendor, how do you recommend the WRPS/CIMS project team handle the hardware, software, user-training, and on-going legacy system support already provided by ITG?

Waterloo Regional Police Services: The CIMS Project (C)

Question 4: Based on everything discussed in the cases and course so far, is it better to:

  1. Change the current business process to suit a software package

OR

  1. Customize the software package to meet the needs of the current business process

Justify your selected response with a detailed explanation

Question 5: Which vendor would you choose if you were Chief Larry Smith? Niche or Versaterm. Provide detailed rationale for your choice. Be sure to factor in the strengths & weaknesses of each vendor as well as the internal characteristics of WRPS and its partners.

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