We all know you can not manage unless you measure....Using Supply Chain tools and logic, as the VP of Operations, what top three dashboard items would you want to see and why? (Please type at least two pages, thank you.)

Balanced Scorecard In an attempt to reflect the particular needs of each stakeholder group in a performance measurement system, accountants have developed what is termed a balanced scorecard. (Balanced refers to the fact that the scorecard looks at more than just the bottom line or one or two other performance measures.) A key feature of the system is that it is tailored to what senior management and branch-level management can control. Process Dashboards In contrast to the balanced scorecard, which focuses on organizationwide performance data, process dashboards are designed to provide summary performance updates for specific processes. Dashboards consist of a selection of performance metrics presented in graphical form with color-coding of trend lines, alarms in the form of exclamation marks, and so forth, to show when key indicators are nearing a problem level. For example, three different dials on a dashboard for suppliers are shown in [ Exhibit 11S.6