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We are now in execution of the device in Health science north. The installation at HSN went quite well. Out of all 400 (hypothetical) devices,

We are now in execution of the device in Health science north. The installation at HSN went quite well. Out of all 400 (hypothetical) devices, these were the causes of the errors.

ID Number Description of Problem Number of Occurrences Leading to Defects
Cause 1 Ipad Screen Cracked 13
Cause 2 Desktop missing connection cables 2
Cause 3 Electronic Device won't connect to hospital server 11
Cause 4 Specialized equipment arrived damaged and needed to be replaced by the supplier 3
Cause 5 Laptop Missing? Suspected Theft 1
Cause 6 Tablets are too heavy for a nurse/clinician to carry around all shift 5
Cause 7 Electronic devices were located too far from the patient's bedside 3

Creating a Pareto Chart reflecting on the data above, ensuring that the chart titles and axis are labeled properly. Ensure the 80% marker is shown on the graph, even if it is drawn in.

*For help, visit https://www.youtube.com/watch?v=bxr0iL6NI1g

Question 2 (5 Marks)

Comment on the significance of your findings. Specifically:

What are the vital few critical causes?

What should we need to do next to address the few critical causes?

*Remember, we are the PM at HSN. What would we do actually in real life if these problems were happening and we were in charge?

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