We had been searching for property in Ferngully for months when we got a call from a salesperson to say he had just listed a property that would be perfect for us. He said that we would have to be quick as it was going to be advertised on his agency's website in a few days and that we should view it quickly and make an offer if we liked it. He explained that we couldn't view inside yet, but we could take a drive past and look from the street. He also sent us an email with all the property description and information. We raced around to view and it was exactly what we had been looking for. We rang the salesperson back and told him we were super keen and wanted to view as soon as possible so that we could make an offer. A few hours later he returned our call to say the owners had changed their mind and didn't want to sell. It turned out that he didn't even have a signed agency agreement in place. Task Identify one section from the Act and three rules from the Code that are relevant. Justify whether misconduct or unsatisfactory conduct or no further action applies (if unsatisfactory or misconduct apply, identify the section and any subsections that relate).

under the Real Estate Agents Act 2008 and the Real Estate Agents Act (Professional Conduct and Client Care) Rules 2012 (the Code).