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We have all been through a line waiting for service, whether it is at the Drivers Motor Vehicle Center, a fast-food chain, or a bank.

We have all been through a line waiting for service, whether it is at the Drivers Motor Vehicle Center, a fast-food chain, or a bank. Discuss ways to maintain your composure when in a long line. Relate a business situation that has gone very well and one that has gone badly for you when having to wait in line

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