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We know that a Balanced Scorecard is comprised of four components:financial (or stewardship), the customer (or stakeholder), internal process, and organizational capacity (or learning and
We know that a Balanced Scorecard is comprised of four components:financial (or stewardship), the customer (or stakeholder), internal process, and organizational capacity (or learning and growth). Discuss what you would include in a dashboard for the financial and customer components?Then discuss what you would include in a dashboard for the internal process and organizational capacity components?
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