We propose implementing an AI-powered chatbot to handle routine customer inquiries and requests. This solution can: Offer 24/7 Availability: Customers can receive immediate assistance anytime, reducing wait times and frustration. Handle Simple Inquiries: The chatbot can address frequently asked questions, freeing human agents for more complex issues. Personalize Interactions: Chatbots can leverage customer data to personalize greetings and offer relevant solutions. Gather Customer Feedback: The chatbot can collect valuable feedback to improve customer experience and identify areas for improvement. More input on each of these benefits for AI-chatbot use