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We want to get an idea of how many tickets we have and what our issues are. Print the ticket ID number, ticket description, ticket
We want to get an idea of how many tickets we have and what our issues are. Print the ticket ID number, ticket description, ticket priority, ticket status, and if the information is available, employee first name assigned to it for our records. Include all tickets regardless of whether they have been assigned to an employee or not. Sort it alphabetically by ticket status, and then numerically by ticket ID with lower ticket IDs on top
We want to get an idea of how many tickets we have and what our issues are. Print the ticket ID number, ticket description, ticket priority, ticket status, and if the information is available, employee first name assigned to it for our records. Include all tickets regardless of whether they have been assigned to an employee or not. Sort it alphabetically by ticket status, and then numerically by ticket ID with lower ticket IDs on top
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