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Week 1 1 Reflection # 7 Influence Tactics Purpose of the Assignment: To assess your understanding of different influence tactics and their strengths and weaknesses
Week Reflection # Influence Tactics
Purpose of the Assignment:
To assess your understanding of different influence tactics and their strengths and weaknesses in change situations.
Content of the Assignment:
Complete Toolkit Exercise from the eText adapted below to examine how different influence tactics might be used, and the strengths and weakness of applying such tactics.
Think specifically of change situation you are familiar with. What influence tactics did people use? Describe a situation in which at least three different tactics were used.
Inspirational appeals
Consultation seeking the participation of others
Relying on the informal system existing norms and relationships
Personal appeals appeals to friendship and loyalty
Ingratiation
Rational persuasion use of facts, data, logic
Exchange or reciprocity
Coalition building creation of subgroups or links with other groups to exert pressure
Using organizational rules or legitimating tactics framing of the request as consistent with policy andor your authority
Direct pressure
Appeals to higher authority and dealing directly with decision makers.
How successful were each of the tactics? Why did they work or not work?
What do you feel would be the top three most influential tactics?
How comfortable are you with each tactic? Which could you use?
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