Week 4: Evaluation of Services (Already answered)

Upon arriving at the home with the police, you knocked on the door and found it was ajar. After calling Marie's name several times, you heard sobbing in another room. As you walked through the home you saw dirty laundry and toys strewn about. The kitchen sink was filled with dirty dishes, which had attracted flies. The cupboards were opened and appeared bare. It was very dark in the home as the curtains were drawn, and when you tried to turn on the light you noticed there was no power. Once past the living room, you noticed several pill bottles on the bathroom floor. As you entered the bedroom you saw Marie in the corner of the room. She was crying and it appeared she was injured. Marie was holding the pill bottle and you were unclear if any pills were swallowed. From your conversation with Marie, you found out since she left her job, she has become more and more depressed. She also disclosed that she feels inadequate as a parent being unable to provide for her children. A little further into the conversation it was determined Marie did not actually want to die, she just wanted all of her and her family's problems to go away.

As part of your responsibilities as a crisis worker, you are required to provide recommendations of services for Marie and her family. This week, you will research services you would recommend (such as Child Protection Services, the Red Cross, outpatient mental health agencies, etc.). Based on your findings, evaluate how each service would be helpful in Marie's case. Be sure to provide citations as utilized.

Answer

Upon arrival at Maria's apartment with the police today I noticed a number of things that I was concerned about. Toys and dirty laundry were thrown around the apartment. Dirty dishes filled the kitchen sink and cupboards were open and empty. In addition to these issues, the apartment was very dark because all the curtains were closed and upon attempting to turn on the light, the police and I found that there was no power in the apartment. As we walked through the living room of Marie's apartment, we noticed a number of pill bottles lying on the bathroom floor. We also found Marie crying and in pain in the corner of the bedroom. She had a bottle of pills in her hand, but we couldn't tell if she swallowed any. After talking to her for a bit, I found out that she had been depressed since she lost her job and was feeling inadequate as a parent for not being able to support her kids. After talking with her for a bit more, I learned that she doesn't want to die, she just wants her and her family problems to go away. That's why I decided to refer Marie to resources that I believe can help fix the issues that concern me.

The resources I feel will help Marie are as follows:

1. Norfolk Public Assistance Office

741 Monticello Avenue

Norfolk, VA 23510

(757) 644-6000

The Norfolk Public Assistance Office in Norfolk, VA can help with cash assistance, utility bill payments, health insurance, and help to obtain food. Marie can apply for Medicaid (which can help with paying for her medications) and apply for TANF (Temporary Assistance for Needy Families). The Norfolk Public Assistance Office can also help my client with information on how to apply for and obtain Medicaid and SNAP (Supplemental Nutrition Assistance Program). There is also a program she can apply for known as EAP (Energy Assistance Program) that helps clients pay their utility bills.

Benefit Descriptions | City of Norfolk, Virginia - Official Website. (n.d.).

Www.norfolk.gov. Retrieved November 22, 2023, fromhttps://www.norfolk.gov/376/Benefit-Descriptions

1. Norfolk Psychiatric Associates

6353 Centre Drive

Norfolk, VA 23502

(757) 461-3313

Norfolk Psychiatric Associates offers individual, family, and relationship therapy. They specialize in depression, trauma, and PTSD, along with relationship issues. They offer counseling for the issues that Marie is facing such as coping skills, chronic illness, depression, domestic abuse, marital problems, self-esteem issues, self-harm issues, and suicidal ideations. I feel if she uses this counseling service it will help her with her depression due to all those issues she has, and the marital counseling will help her and her husband to reconnect and fix their marital issues.

Norfolk Psychiatric | Proudly serving the Hampton Roads area, and beyond,

for over 28 years. (n.d.). Retrieved November 22, 2023, fromhttps://norfolkpsychiatric.com/

1. Norfolk Family Services Center

810 Union Street, VA 23510

(757) 664-7790

Norfolk Family Service Center has a program called Prevention Services which helps families through difficult times and is free to Norfolk residents. This program consists of "voluntary services offered to strengthen families and improve child well-being. Services aim to maximize the abilities of families to protect and care for their children, prevent abuse and neglect and the need for out of home placements" (Prevention Services | City of Norfolk, Virginia - Official Website, n.d.). They offer a variety of programs such as parent education and support, family conflict resolution, community referrals, crisis intervention, and family assessments just to name a few. This program would be beneficial for Marie since they offer a variety of programs for the entire family.

Prevention Services | City of Norfolk, Virginia - Official Website. (n.d.).

Www.norfolk.gov. https://www.norfolk.gov/1939/Prevention-Services

Week 5: The Home Visit (Need to answer)

Using the Hybrid Model of Crisis Intervention, and your findings from the home visit, provide information on the following:

• Relevant safety factors
• Other issues found in the home that are contributing factors
• What services you recommend to Marie and her family and why