Question
Week Job Sat Score Absence Rate Quality Score Output Score 1 3.40 0.07 0.91 9 2 3.50 0.04 0.89 8 3 3.40 0.06 0.88 9
| Week | Job Sat Score | Absence Rate | Quality Score | Output Score |
|---|---|---|---|---|
| 1 | 3.40 | 0.07 | 0.91 | 9 |
| 2 | 3.50 | 0.04 | 0.89 | 8 |
| 3 | 3.40 | 0.06 | 0.88 | 9 |
| 4 | 3.80 | 0.05 | 0.87 | 9 |
| 5 | 4.10 | 0.03 | 0.86 | 10 |
| 6 | 3.90 | 0.02 | 0.91 | 10 |
| 7 | 4.00 | 0.04 | 0.86 | 8 |
| 8 | 4.10 | 0.05 | 0.90 | 9 |
Weekly Goals: Job Satisfaction Score 4.50, Absence Rate 0.06, Quality Score 0.95, Output Score 8
About 8% below target
About 7% below target
About 5% below target
About 7% above target
About 8% above target
Over the last four weeks, how is the team doing compared to the quality goal?
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Hospitality Marketing Management
Authors: Robert D Reid, David C Bojanic
4th Edition
0471476544, 9780471476542
