Weisgarber Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company...

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Weisgarber Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study: Resource Data: Number of employees: Average salary per employee Weeks of employment per year Weisgarber Corporation Customer Service Department Data Inputs Minutes available per week (45 hours x 60 minutes) Practical capacity percentage Activity Data: Minutes per unit of the activity Cost Object Data: Number of orders processed Number of queries resolved Number of credit reviews processed Processing Processing Orders 20 Resolving Queries 26 Credit Reviews 52 Customer G 35 All Customers 49,100 19 1 23,400 2,150 23 $39,360 60 2,700 80% Required: a. Prepare a time-driven activity-based costing Customer Cost Analysis report that determines the total Customer Service Department. cost assigned to Customer G. b. Prepare a time-driven activity-based costing Capacity Analysis report for the Customer Service Department that determines the impact on expenses of matching capacity with demand. Complete this question by entering your answers in the tabs below. < Prev 7 of 14 Next > Weisgarber Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study: Resource Data: Number of employees: Average salary per employee Weeks of employment per year Weisgarber Corporation Customer Service Department Data Inputs Minutes available per week (45 hours x 60 minutes) Practical capacity percentage Activity Data: Minutes per unit of the activity Cost Object Data: Number of orders processed Number of queries resolved Number of credit reviews processed Processing Processing Orders 20 Resolving Queries 26 Credit Reviews 52 Customer G 35 All Customers 49,100 19 1 23,400 2,150 23 $39,360 60 2,700 80% Required: a. Prepare a time-driven activity-based costing Customer Cost Analysis report that determines the total Customer Service Department. cost assigned to Customer G. b. Prepare a time-driven activity-based costing Capacity Analysis report for the Customer Service Department that determines the impact on expenses of matching capacity with demand. Complete this question by entering your answers in the tabs below. < Prev 7 of 14 Next >