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Wetherbee Tech Services (WTS) is a chain of computer maintenance technicians for households and small businesses. The following data are available for last year's services:
Wetherbee Tech Services (WTS) is a chain of computer maintenance technicians for households and small businesses. The following data are available for last year's services: - WTS recorded 120,000 tech calls last year. It had budgeted 125,000 calls, averaging 90 minutes each. - Standard variable labor and support costs per tech call were as follows: Direct IT specialist services: 90 minutes at $54 per hour $81 Variable support staff, supplies, and overhead: 30 minutes at $24 per hour - Fixed overhead costs: Annual budget $4,140,000 - Fixed overhead is applied at the rate of $36 per call. - Actual tech service call costs: y a. Prepare a cost variance analysis for each variable cost for last year. b. Prepare a fixed overhead cost variance analysis. Answer is not complete. Complete this question by entering your answers in the tabs below. Prepare a cost variance analysis for each variable cost for last year. Note: Do not round intermediate calculations. Indicate the effect of each variance by selecting "F" for favorable, or "U" for unfavorable. If there is no effect, do not select either option. Prepare a fixed overhead cost variance analysis. Note: Indicate the effect of each variance by selecting "F" for favorable, or "U" for unfavorable. If there is no effect, do not select either option
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