What 1 thing do you most often need to find out by asking questions? A. What their needs, challenges, and priorities are - something that matters to them B. Their favorite color C. Their address D. Their vacation schedule What are some descriptors of the art of "messaging": A. A hook and passion B. Memorable and short C. Both A and B D. Neither A or B When you use the "Feel, felt, found" technique in objection-handling, you can say A. I feel that this is the best way forward... B. Perhaps we can look at it in this way... C. I understand how you feel...other people have fell the same way until they found that the... D. I have found that when you have felt this way, you will feel a different way in the future