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What 1-4 needs-driven business measures (KPI) will you evaluate? Identify them by measure type (hard or soft business data) and category (output, costs, time, quality

What 1-4 needs-driven business measures (KPI) will you evaluate? Identify them by measure type (hard or soft business data) and category (output, costs, time, quality for hard or leadership, work climate/satisfaction, initiative/innovation, client services, development/advancement, image/reputation for soft)

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