What are different service functions in the lodging industry?

For this assignment, To complete your action plan essay you will isolate a service function you are familiar with in your preferred industry segment, whether as a customer or as a worker. You will describe the function and how it affects service quality.Then, using Deming's wheel as a model, you will craft an action plan for improving the function. You will need to present elements related to plan, do, study, act, and repeat.