What are indicators of disruption in banking and financial services? 1) Consolidation of power 2) Outdated technology 3) Trust issues 4) Slow-moving changes in business practices 5) All of the above. With FinTech taking over the traditional banking industry, there will be a need for people with new skills if banks want to survive. All of the following describe jobs that banks will likely need to acquire, except for: 1) Deep learning specialists 2) Data scientists 3) Programmers 4) Designers 5) Loan officer All of the following are efficient and effective ways to transform a company's customer adaptability EXCEPT 1) Give out surveys to understand what consumers want 2) Put technology people on your board 3) Hire lots of Millennials 4) Stop hiring bankers and attract differentiated talent 5) Get agile Why is interest rate risk harmful? 1) It can decrease the value of money. 2) It can decrease the market value of bank assets. 3) It can decrease the money supply. 4) It is caused by an increase in the corporate tax rate. 5) None of the above