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What are the best ways to improve on the big 8 service brilliance 1) Zero errors a) Inventory adjustments b)Credit memos c)Credit memo sakes 2)
What are the best ways to improve on the big 8 service brilliance
1) Zero errors
a) Inventory adjustments
b)Credit memos
c)Credit memo sakes
2) 97% fill- rate
a)stock out
b)Ship complete
3) 97% cycle count
a) completion
b) accuracy
4) 100% same day receiving
5 )100% on time shipment
6)Delivery ticket compliance( drivers)
7 Percentage of missing pictures( drivers)
8) RMA completion days
Customer contact( Any service deviation)
Heroic revcoveries
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