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What are the initial approaches you would undertake to achieve the targeted increase in the customer base from the current2500to 5000customers? What change management model

  • What are the initial approaches you would undertake to achieve the targeted increase in the customer base from the current2500to 5000customers?
  • What change management model will you use to ensure the implementation process is successful and give the reasons for selecting the said model?
  • Discuss how change management and TQM are linked to each other

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