what are the most important take-away points in the book Reid et al, (2021). The Supervisor's Guidebook (2nd Ed.). Charles C Thomas Publisher, LTD, Chapter 11 that you can utilize in supervision and management? Formulate one discussion question about this material that will provoke discussion among other colleagues/classmates? Chapter 12 Summary The book just noted describes an evidence-based supervisory approach that is very similar to the supervision protocol forming the basis of the current text. The former book also goes into detail regard ing considerations specifically related to staff performance in prevent ing and reducing challenging behavior. Readers of the current text should find the information in Working with Staff to Overcome Challeng ing Behavior quite compatible with the supervisory strategies discussed in this and preceding chapters. CHAPTER SUMMARY: KEY POINTS 1. A primary responsibility of most direct support staff is teaching mean ingful skills to clients both formally in structured teaching sessions and informally or naturalistically during daily activities. 2. Resolving problems with staff teaching performance usually requires supervisors to take action to improve: (1) how proficiently teaching is provided and/or, (2) how often teaching occurs. Resolving Problems with Staff Provision 241 3. Direct support staff usually should be