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What are the opportunities for the use of the lead user method in your company/industry ? To what extend do you engage with your customers

What are the opportunities for the use of the lead user method in your company/industry ?

To what extend do you engage with your customers specifically to understand how they are innovating ?

Do you know which of your customers are lead users/innovators ? Or in which of the other categories (early adopters, early majority, late majority, laggards) they actually are ?

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