1. What are the relative advantages and disadvantages of the phased strategy and the big-bang strategy for ERP implementation? What types of organizations should use each of the strategies, and why?

1. Describe the steps in the supply chain of a manufacturing company. Now describe the steps in the supply chain of a service company. Although the steps may be the same, the emphasis may be different. Are any of the steps more important in one of the types of companies? Explain your answer.