What are the steps in designing a point plan? Discuss the two common methods of ranking. What are the two aspects of diversity in work? What are the characteristics of a benchmark job? What is the relevance of flexibility in skill-based plans? What is the relevance of certification in a multiskill system? How do modern organizations analyze work processes? Watch the Ted Talk, "The Surprising Workforce Crisis of 2030 and How to Start Solving it Now" at https://youtu.be/ux1GxExRUUYLinks to an external site. , and answer the following questions. What is the global workforce crisis that Rainer Strack mentions? Describe. Based on the results of job preferences survey, how should companies tailor their recruitment methods to address those preferences? How might the coronavirus pandemic impact the predicted global workforce crisis