What are the two types of data sources you can use when collecting metric data? 1 point Internal data that is gathered by the company and external data that is gathered from surveys and outside sources; this allows you to holistically measure your data for future storytelling. Employee engagement scores. These are soft metrics and allow for strong storytelling. Quality and quantity metrics. However, don't use satisfaction metrics, as they are not sound metrics for storytelling. Soft metrics and hard metrics. Both are sound metric choices to create a full story