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What are they key points in the following excerpt? One typical approach to environmental analysis simply lists the general sectors or clusters of conditions, such

What are they key points in the following excerpt? One typical approach to environmental analysis simply lists the general sectors or clusters of conditions, such as those in Table 4.1, which an organization encounters. Consultants and experts often use such frameworks to lead groups in organizations through an environmental scan (described in Chapter Seven) as part of a strategic planning project or in a general assessment of the organization. For example, the US Social Security Administration (2000) used an environmental scan in their efforts to develop a major vision statement. Anyone can provide examples of ways in which such conditions influence organizations. Technological and scientific developments gave birth to many government agencies, such as the Environmental Protection Agency and the Nuclear Regulatory Commission. Technological developments continually influence the operation of government agencies; these agencies must struggle to keep up with advances in computer technology, communications, and other areas. Congress passed legislation mandating vast changes at the US Internal Revenue Service largely as a result of difficulties the agency had in developing and adapting to new information technologies for processing tax returns (Bozeman, 2002b). Demographic trends currently receive much attention due to increasing percentages of women and minorities in government employment

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