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What are three pre - steps you need to take before you begin the RMA shim process? Select three. Determine whether the device is managed

What are three pre-steps you need to take before you begin the RMA shim process? Select three.
Determine whether the device is managed
Have service account and password to unlock Google devices
Determine whether support is provided by HP or Google
Ensure that the RMA shim image correlates with the model

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