Question
What arethe theoretical implications of this case using the appropriate concepts, theories, frameworks, and models. A consulting firm conducted an anonymous employee opinion survey for
What arethe theoretical implications of this case using the appropriate concepts, theories, frameworks, and models.
A consulting firm conducted an anonymous employee opinion survey for a large retail organization with a number of stores. The headquarters' HR department and the consulting firm planned that once all results, including the solicited written comments of the survey, were collected, they would be directly delivered to the HR group for its review. Thereafter, HR personnel were to review all findings including written comments, and pas on the data o the managers of the corporation's stores.
During their review HR professionals found written comments of two employees from a particular store who claimed that their manager was sexually harassing them. Because there was only one manager in this store the identity of the alleged harasser was clear. In spite of their own personal concern about the sensitivity of the issue, the HR professionals followed the plan and passed the results on to the different store managers.The consulting firms project director a psychologist , took no special action and forwarded the survey results and the written comments o corporate headquarters and to the relevant store locations as had been planned.
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