What can be done to ensure that the assessment process is standardised? Only registered psychometric instruments are to be used and the assessment must be done in a venue with good lighting and adequate ventilation Correct interpretation of results and feedback must be given with appropriate empathy and respect Ensure that all test-takers understand what is expected of them and what their results are going to be used for Establish rapport with all the test takers All aspects in the assessment process needs to be the same for all test-takers, before as well as during the assessment and afterwards when the tests are scor