What can I respond back to say?

Addressing staff misunderstandings is essential to continuing education on why following the children's dietary plan is vital. If a child is lactose intolerant, we need to make sure both the child and the parent continue to trust our center. To avoid making the same mistake, the staff must train more about what to do in those circumstances.

Your offer of giving the child an alternative shows that you care for the child's comfort. However, if this practice continues long term, alternatives could become more expensive. Speak with the child and their parent about packing a snack bag for the child to eat.

Kenbreanna