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What did the UMHS do in 2002 to strengthen the claims management process? Refer to Kachalia et al. (2010) a. Reported medical malplractice claims to

What did the UMHS do in 2002 to strengthen the claims management process? Refer to Kachalia et al. (2010) a. Reported medical malplractice claims to the National Practitioner Data Bank b. Admitted fault and offered compensation c. Linked the investigation process with peer review and quality improvement efforts d. Integrated with patient safety efforts

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