What do customers want from quick service restaurants during lunch, in the afternoon, and in the evening? What outcomes are they looking for when they eat or drink during those times?  How do these outcomes differ from their desired morning outcomes?
Identify several specific opportunities for Starbucks using the Jobs-to-be-Done (JTBD) framework for the lunch, afternoon, and evening dayparts. How can Starbucks differentiate itself from competitors in doing these jobs for customers?