What do organizatAs head of information technology (IT), Franco has developed policies to guide all employees on how to safeguard information and technology. His next step is to train employees. What should Franco include in the training program? How to make sure data is not shared informally Ways to store data so that it is not deleted by accident Determining whether information is personal or confidential Advantages of technology such as email and file sharing sitesions use on their social networking sites to learn more about customers so as to enhance marketing techniques? Data mining Clustering Batch processing Benchmarking