WHAT DO YOU THINK NOH Project 8.1 Assume you are doing a classroom presentation on your responses to the What Do You Think? question this chapter. What are some service atti programs 4. Name two recognition and reward you would like to participate in and describe what you think is effective about each one. 5. What skills do you possess that would make you an effective customer service manager? Describe in a short paragraph how you would apply your managerial talents in a customer service setting. anaging customer service. Reread that you completed throughout ctices that over time prepare you at training or retraining can help d CSR issues do you believe are on sleille