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What does a manager need to know to be effective in the management of a crisis? Group of answer choices A. The time to prepare

What does a manager need to know to be effective in the management of a crisis? Group of answer choices A. The time to prepare a crisis-management plan is the moment a crisis occurs. B. A crisis-management plan should not be tested until the situation warrants it. C. Crisis-management plans are effective only when created by a consulting firm. D. Each crisis-management plan needs to be customized to the specific operation

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