1. What does personal brand refer to in sales? Is it important? Why or why not?
2. What is an elevator speech? Define your personal elevator speech.
3. Name two specific implications for a business when its code of ethics is broken.
4. Name two types of non-verbal communication cues of a client to indicate how they are reacting to your sales pitch.
5. Name one strategy to capture market share if you operated a phone store.
6. Name one reason why it is important to have many sales prospects in your proposal instead of just one.
7. In the sales world, what is a QBR and how often should you conduct a QBR?
8. Based on our discussions in class and as a trained salesperson, what would you say to a customer that says, "Your microwave is $40 more here than in Best Buy". What strategies could you employ to convince the customer to buy from you?
9. When is it appropriate to ask for the sale? Justify your response with an example.
10. What is the value of using the 3x3 and 4x4 models in your PowerPoint presentations for sales? Why would you choose this model? When might you divert from this model? Explain.