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What does the following statement identify? It is a metric that is felt internally by the business and significantly influences a CTQ QUESTION 29SELECT ONE:
What does the following statement identify? "It is a metric that is felt internally by the business and significantly influences a CTQ" QUESTION 29SELECT ONE: a. Voice of the Customer (VOC) b. Critical Customer Requirement (CCR) c. Critical to Process (CTP) d. Critical to Quality (CTQ)
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Contemporary Logistics
Authors: Paul R. Murphy Jr., A. Michael Knemeyer
12th edition
134519256, 9780134520322 , 978-0134519258
