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What does the term goodwill mean? Group of answer choices Little things that service providers give or do for customers to make them feel special
What does the term goodwill mean? Group of answer choices Little things that service providers give or do for customers to make them feel special Compensation when a problem has occurred Value-added service Spontaneous rewards that take very little time, planning or money to carry out
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Principles Of Management For The Hospitality Industry
Authors: Dana TesoneAbraham Pizam
1st Edition
1856177998, 9781856177993
